Blemex Cleanser

Wet your face with warm water, then apply a dime-sized amount of cleanser to your face and neck. Gently massage in a circular motion for 1–2 minutes, avoiding the immediate eye area. Use a warm, damp Zanqara Delicate Skin Face Cloth to gently remove the cleanser. If you are removing makeup from the skin, we recommend using our Fragrance-Free formula and repeating this process. Pat dry, then proceed with your preferred Zanqara toner and routine. Please do not use any cosmetics, including our brand, if you have open, broken, peeling, or actively irritated skin

Please read Facial Directions for full how to.

SHELF LIFE: With proper care and optimal storage conditions, this formula maintains a stable shelf life of 2+ years.

STORAGE: Since all our products are carefully crafted with pure ingredients, we advise our customers to keep the products at room temperature. Extreme temperatures will affect the product, and we also recommend not keeping the product in direct sunlight or near air vents. These situations could destabilize the formulas, causing them to degrade and spoil.

CONTAINERS: Transferring our products to previously used containers or unsterilized containers could result in contamination and spoilage.

❌ MOST IMPORTANT — DO NOT ALTER: Our products are not to be altered in any way! Please do not add essential oils, water, carrier oils, herbs, or anything else to the products. We carefully select each ingredient for each formula so it is compositionally cohesive and harmonious, utilizing a precise, down-to-the-gram preservative system to ensure the quality and longevity of the product. Adding any additional components could disrupt this balance, causing mold, spoilage, separation, pH changes, adverse skin reactions, or heightened fragrance and allergen sensitivities.

OUR HEART & COMMITMENT:

When we cook every product, we say a small prayer over every batch:

"Dear God, please bless everyone who uses this product. May it gently cleanse and comfort their skin. May they look and feel radiant, and may they experience joy and confidence. May they love themselves and see the perfect person you made them to be. Lord, we ask that our product makes a positive impact on their mood, attitude, confidence, and the beautiful appearance of their skin. In Yeshua's name, Amen."

Joshua 1:9
"Have I not commanded you? Be strong and courageous. Do not be frightened, and do not be dismayed, for the LORD your God is with you wherever you go."

REFUNDS & EXCHANGES POLICY:

Refunds: Please note that all sales are final. We enforce a strict no-refund policy.

Damages & Order Issues: We only accept returns or exchanges for items that arrive damaged during transit or if you receive an item different from what is listed on your invoice.

Strict 24-Hour Reporting Window: You must inspect your order immediately upon delivery. Any claims for damaged or incorrect items must be submitted via email within 24 hours of the delivery timestamp. To process your request, you must include your order number and clear photographic proof of the damaged item and shipping box. Once this 24-hour window closes, we can no longer approve return or exchange requests.

[Click Here to Read Our Full Terms of Service]

COMPLIANCE, SAFETY & PRODUCT INTEGRITY

Our Stance on Cosmetic Regulations
We use powerful natural ingredients and report their historical use and properties. We formulate specifically around these known botanical elements, but as a company, we make zero claims regarding treatment, effectiveness, or healing any skin conditions. We have provided our ingredient directory to showcase the known properties of each botanical. We sell our products strictly as cosmetics under the guidelines of the Food and Drugs Act and make zero claims of healing, correcting, or acting as a therapeutic treatment.

Consequently, our products do not require, nor do they carry, an NPN (Natural Product Number) or a DIN (Drug Identification Number). We advise consumers to approach products making structural or medical healing claims without a valid NPN or DIN with caution, as they may not be operating within Health Canada regulations. We always suggest you consult with a medical professional if you have an active skin condition, as our products are not intended to replace professional medical advice.

Batch Variations
Because we use fresh, natural ingredients and avoid synthetics, formulas may vary from batch to batch. Natural variations can subtly change the texture, smell, and color of a specific batch—this is simply nature showing its live activity at play! If you notice your product looks, smells, or feels slightly different than a previous order, rest assured there is nothing wrong; it delivers the same intended cosmetic benefits. Over time, fresh ingredients may also naturally shift in color or consistency.

Note: Our physical packaging and labels may differ slightly from the display photos.

Child Safety & Formulation Integrity

• Age Restriction: Our formulations are not suitable for infants or children under the age of four (4). We utilize pure essential oils, potent active herbs, and a specialized preservation system (Geogard ECT, which contains trace Salicylic Acid) that are intended strictly for adult skin barriers. 
• Storage: Storing your products in extreme temperatures, direct sunlight, or near heating and cooling vents can destabilize the formula, causing it to degrade or spoil. 
• Contamination: Transferring our formulas to previously used or unsterilized containers may introduce bacteria and cause rapid spoilage.
• Do Not Alter: Our products must not be altered in any way. Please do not add water, essential oils, carrier oils, or herbs. We calculate our formulas down to the gram—including precise preservation—to guarantee quality and safety. Altering the product can cause mold, separation, unsafe pH changes, or cause the formula to surpass strict fragrance allergen limits.

🍓 Raw Freshness & Natural Settling

• Fresh Botanical Particles: We use fresh fruits and vegetables in our formulations—you are quite literally purchasing a smoothie for your skin! Because of this, you may occasionally find tiny bits of natural pulp, seeds, or fine botanical particles that made it through our filtering process. There is absolutely nothing wrong with your product; you are simply seeing its raw freshness at play. 
• Why do some oils or liquids come to the surface?Because we choose to formulate without synthetic stabilizers or chemical binding agents, natural ingredients can occasionally settle or separate slightly over time as they continue to infuse in the bottle or jar. If you notice a small amount of separation, be happy! It is a distinct sign that your product is packed with pure, concentrated nature. Simply shake the bottle well, or stir the product with a clean, sterilized utensil if it comes in a jar.

Our 90ml bottle is designed to dispense the precise amount of product you need with each full pump. Each bottle provides approximately 38 complete pumps, meaning it will last you roughly 19 days when used for both your morning and evening skincare routines.

Travel Friendly
A volume of 100ml (3.4 fl. oz.) is the maximum allowable liquid size permitted in carry-on luggage by airport security authorities globally, including CATSA and the TSA. This bottle is fully compliant for onboard travel with airlines such as Air Canada, WestJet, American Airlines, and AeroMexico, making it the perfect companion for your trips.

We always have the special "Buy 6 Get 1 Free" 

We take our formulas very seriously, and we take our impact on the environment just as seriously.

Our Promises to You:

♡ Cruelty-Free: Our products are NEVER tested on animals.

♡ Sanctuary & Community Support: Our profits go directly toward rescuing unwanted livestock animals, tending to the ones we already have, and donating food to local food banks to lift up our community.

♡ Sourced with Care: We select organic ingredients wherever possible and intentionally buy raw materials from other family-owned small businesses within Canada and the United States.

♡ Formulated Safely: Every product is Sulfate-Free, Paraben-Free, and Non-GMO.

♡ 99% Vegan Line: Across our entire brand, 99% of our product formulations are completely vegan.

♡ Eco-Conscious Packaging: We have a small carbon footprint and carefully select each ingredient for environmental safety. Our products are housed in recyclable, BPA-free PET bottles and jars.

♡ Proudly Canadian: Our products are proudly made, packaged, and shipped by our family right here in Ontario, Canada.

Why We Don't Buy "Badges"
You won't find paid, commercial verification badges on our bottles. Many marketing badges are purchased simply to drive corporate sales. We prefer to save that money and reinvest it directly into the quality of our fresh ingredients.

We believe in complete transparency and will never deceive you. Sixty-five years ago, my parents shared a saying that became our way of life: "Skin care is health care." Long before "natural skincare" became a modern trend, our family spent over six decades dedicated to it. When society was shifting toward mass-produced synthetics, we were perfecting cosmetic purity. At the end of the day, your health is—and always has been—our main priority.

The Zanqara Wellness Philosophy: Skincare is a Lifestyle

We hear many companies promise "total skin health" through a single cream or a complex topical routine. At Zanqara, we believe a true skincare professional should tell you the honest truth: your skin is a mirror reflecting your lifestyle, environment, and dietary choices.

Topical skincare alone cannot rewrite an imbalanced routine. Your skin reacts to everything—from your daily hydration and nutrition to your stress levels and environment. That is why we always encourage our community to embrace a holistic lifestyle: drink more water, eat nutrient-dense foods, move your body, and practice mindful breathing. If you are experiencing persistent skin concerns, we always recommend consulting a medical professional, as topical cosmetics are not a replacement for professional medical advice.

🌱 Transitioning to Clean, Natural Skincare

When you switch from synthetic, conventional cosmetics to raw, fresh plant ingredients, your skin goes through a natural transition. Just like changing your diet, your skin needs time to adjust to pure botanical nutrients. During this adjustment period, you might experience one of three phases:

• The Smooth Transition: Your skin thrives immediately. You might notice a few minor, temporary surface textural bumps as your pores adjust to the rich botanical nourishment, but they quickly clear up, leaving your skin looking radiant and fresh.
• The Adjustment Phase: Your skin takes a moment to find its balance. Temporary imbalances, minor textural unevenness, or slight surface redness from increased circulation can occur as your skin adjusts to the raw botanical juices. This acclimation period can last from a few days to a couple of weeks. During this time, keep it simple—do not overload your skin with heavy makeup or extra products. Let nature do its work.
• The Reset Phase: If your skin has been heavily exposed to synthetic build-up, switching to pure ingredients can cause a temporary surface imbalance or an extended acclimation period as the outer layers reset. This reset can take a few weeks to fully balance out. While it can be discouraging, stay consistent with your minimalist routine until your skin achieves its natural, radiant equilibrium.

Note: If you ever experience severe discomfort, burning, or prolonged surface irritation, discontinue use immediately and speak with your doctor, as your skin may be experiencing a personal, unique sensitivity to a specific natural ingredient

When you choose Zanqara, you aren't just buying a product—you are choosing a healthier lifestyle. We walk with you and encourage you to embark on a journey that allows your skin to look and feel its absolute best. You matter to us, and your overall well-being is always our main priority.

Usage Restriction: Formulated exclusively for adult skin. Even though the threshold limit is three years of age for essential oils and salicylic acid, this product is strictly recommended for teens and adults only. Contains lavender essential oil and is preserved with a system containing trace amounts of salicylic acid; do not use on developing skin barriers.